Privacy Policy

Your privacy is important to us.

We do not distribute, rent or sell any of your personal information.

We do not disclose your personal information to third parties other than as set out below.

We may collect, and may provide, personal information which may include details such as your name, address, email, telephone number, date of birth, gender, preferences and interests that you have provided, and any other details reasonably related to your online experience which we will disclose to you, including to purchase products; to receive direct marketing information from us, to enter competitions, to facilitate our relationship with you by email, SMS, our Website and stockists, and to report to you and deal with your complaints or returns. We collect information that is reasonably necessary for facilitating our relationship and providing you with our services.

When you provide personal information, such as your name, address, mobile number, email address, and credit card information, you consent to Pop Yoga using or disclosing your personal information for the purpose specified to you at the time of collection, or for another purposes if:

– you would reasonably expect us to use or disclose such information for that other purpose (for example, you would reasonably expect us to disclose your contact details to our freight agents if we have to deliver products, to service providers we use to manage our online and store relationship with you, such as: our credit card service provider, to debit and credit payment.

– that other purpose is related to the purpose specified to you at the time of collection (for example, we would need to disclose your credit card details to a bank to credit your account in the case of a refund, we will need to disclose your email address to third party newsletter services); or

– where we are permitted or required by law.

You may use a pseudonym when you deal with us unless it is impractical. For example, if your pseudonym does not match your credit card details, or you give a false name and the freight company will not deliver to you, we will not be able to complete your purchase.

We will not collect your information from a third party unless you have consented, or it may be implied that you consented to the collection at the time.

When you browse through our Website, we collect information on the efficiency and working of our website. This information includes the number of times a web page is accessed, the browser used, and paths taken when moving through the website. This information is used to improve and personalize your shopping experience. If you use our Website you agree to personal information you provide being collected, and used in this way.

If you use any of our services, and we think you might benefit from using another service we offer, we may send you an email telling you about it.

If you use the social media buttons on our Website (for example, Facebook, Twitter, Instagram) your IP Address may be collected and the site you are visiting may set a cookie to make sure the link functions properly. The use of these sites by you is out of our control and is governed by the privacy policies of the particular Websites or links. Please do not use these sites if you do not agree with your personal information being potentially accessed by these sites.

The Pop Yoga Facebook site is a public website. Any information you post on this site may be read, collected or used, by anyone and we have no control over its use.

 

Direct Marketing
We will communicate directly with you by email or SMS to promote our goods and services. We may collect this information from you directly or through our Website, when you enter competitions, when you place an order, or from other traders where you have requested information about us from that trader.

You may request not to receive direct marketing material by selecting the option to opt out.

 

Cookies
We use a cookie to track your “Shopping Bag” during your visit.

A cookie is a small piece of information that a server sends to a client. When you visit a website with cookie capabilities, its server sends certain information about you to your browser which is stored on your hard drive as a text file. At some later time (such as returning to the site the next day), the server retrieves the cookie. It’s a way for the server to remember things about you. Cookies are not usually nefarious in their purposes and one site’s cookies cannot be accessed by another site.

You may experience trouble when using our website if you do not have cookies enabled.

 

Security
We will take all reasonable steps to ensure that your personal information is protected from misuse, interference and loss, as well as unauthorised access, modification and disclosure.

Our credit card processing vendor uses secure socket layer (SSL) technology.

However, unfortunately, due to the nature of the internet, security of your personal information that you transfer to us over the internet cannot be guaranteed. To the extent available under the law, Pop Yoga shall not be responsible or liable for any loss of privacy, disclosure or information, harm, damage or loss that may result from you transmitting information to us in connection with this Website.

Access to Personal Information
We will take reasonable steps to ensure that your personal information which we collect, use or disclose is complete and up-to-date. You, or your authorised representative, can ask us to disclose the information we hold by contacting our Privacy Office. We may require you to verify the authorisation, and charge a reasonable handling fee so that we can obtain the information you require.

We will take reasonable steps to correct personal information we hold if it is inaccurate or incomplete on your request without charge. Please contact our Privacy Officer. In most cases, you will be able to correct the information yourself online, for example when you go to the “checkout” to purchase goods, or respond to competitions or offers.

We reserve the right to refuse your request for access or correction if we are legally entitled to do so.

 

Revision of Privacy Policy

Pop Yoga reserves the right to change, modify, or revise this Privacy Policy in order to comply with any applicable laws or for any other reason at any time. You agree to check the Privacy Policy periodically to read about any changes, modifications, or revisions to the Policy, and each time you submit personal information or order online.

 

Contact us about your Privacy or this Privacy Policy
If you have any questions about this Privacy Policy, or wish to make a complaint about the way your personal information has been collected, held or used ; or want to correct personal information or wish it to be destroyed, please send an email with your request or comments to:

Privacy Officer at namaste @ popyoga.com.au